Adaptive Living Solutions-Home Medical Supply
Helping people to remove the limits from their limitations!

SERVICE AND REPAIRS
1-800-455-9393

We have ARJO, Handicare, Joerns & Savaria certified service technicians on hand to answer any questions or concerns you my have regarding patient handling products.

FOR SERVICE: We have access to a broad network of Dealers throughout the U.S. ready to handle your every need. Just give us a call and we will put you in contact with a Dealer in your area.

FOR REPAIRS: Some Dealers are not certified to repair lift motors. If this is the case with the Dealer in your area. we will be more than happy to perform the repair on your lift motor. The cost of a repair quote is $125 and will be deducted from your repairs costs should you proceed with thte repiars. For your convenience we will send you a loaner motor for use while yours is in the shop being repaired if the repairs are expected to take more than a week.

STEPS FOR LIFT MOTOR REPAIRS:

1. Put the motor to be repaired along with the battery, battery charger and charger cord in the original shipping box if available (these boxes are designed to protect the contents during shipping). Place the mailing label on the box and ship your motor to us for repairs, or for  your convenience we can send a UPS call or return services tag. You can give the boxed lift to any UPS driver or call UPS to arrange for a pick up.

2. Upon receiving your motor, we will determine what repairs are needed. We will contact you with the repair cost and upon your approval, send you a loaner if it is expected to take longer than a week to make the necessary repairs. After completing the repairs, we will perform a diagnostic check to make sure the all functions of the motor are working within the safety standards put forth by the manufacturer. . This includes proper functionally of battery charger and battery.We will ship the motor back to you.

3. When you receive your repaired motor. Take everything out of the packing box and  test your motor for proper function. Once you are completely satisfied with the workings of your motor, follow step 1 in repackaging loaner motor and all its contents in original packing box and attaching the pre paid UPS label we provide.